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Forum Discussion
BillC
2 years agoNew Contributor
Apple Watch to Unlock 1P very erratic/unreliable
Joining the club. Sometimes watch unlock will "stick" for a day or two; when it doesn't work sometimes turning the password unlock in MacOS off, then back on will cause it to work.
Going throug...
1P_Dave
Moderator
2 years agoI'm sorry for the continued disruption that the issue is causing. The team might be able to provide a workaround for your particular situation, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147167/apple-watch-to-unlock-1p-very-erratic-unreliable
- Your forum username:
BillC - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave