Forum Discussion

hasmat's avatar
hasmat
New Contributor
3 years ago

Apps that don't work with Autofill

New user, testing out 1Password....I understand that 1Password doesn't support accessibility on Android. This is a challenge because too many apps have terrible logins that don't play well with autof...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @daveturn thanks for writing in. For Amex, setting prompts below fields or disabling the "remember me" feature and filling from the username fields should help. To set prompts below fields you can follow these steps:
1. Open and unlock 1Password for Android.
2. Tap the account or collection icon.
3. Tap Settings > Autofill.
4. Tap Display Autofill prompts > Below the fields they relate to.

For Bank of America, 1Password can only fill the username field. I'm not sure if this is something that is blocked by BoA or behavior we could approve on our end but it has been reported to the team regardless.

Let me know if setting prompts below fields has helped!