Forum Discussion

kfr3's avatar
kfr3
Occasional Contributor
3 years ago

At startup, message from 1Password is that it isn't installed in the applications folder. It is!

Version 8 on latest Mac OS. I've checked and only V8 is installed. It works fine; just this message. 1Password Version: 8.9.8 Extension Version: 2.3.8 OS Version: 12.6.1 Browser:_ Saf...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

kfr3

If you're not allowed to move 1Password into the Applications folder, that would suggest there may be something about macOS which is preventing it.

☞ Are you an Admin user on your Mac?

Here's how to find out:

  1. Click the  Apple menu, then "System Settings..." (or "System Preferences" on older versions of macOS).
  2. Choose Users & Groups.
  3. In the list of users, check to see if your user account is shown as Admin or Standard.

Depending on what's going on, this might be something that Apple will have to help you with, but let me know what you find, and we'll do what we can. :)