Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Authenticate to unlock 1Password frozen prompt on Ubuntu 20.04

After the system goes into the sleep mode most of the time after an unlock I get this prompt. There's nothing that can be done with it though. The window is completely frozen so you can't dismiss it ...
linux
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @navazo and @illsorted, I'm sorry to learn you've encountered this issue. I'll be happy to follow up on this for you internally.

In the meantime: are you using any VPNs, proxies, or anything like that which might affect how your 1Password app connects to our servers?

Thanks, and I'll look forward to helping sort this out 👍

ref: dev/core/core#14434