Forum Discussion

Former Member's avatar
Former Member
3 years ago

Auto-Fill not working with Windows desktop app

I recently switched from KeePass to 1Password and use the Windows desktop app. Unfortunately, the Auto-Fill doesn't work, when hit my short cut [Ctrl] + [Alt] + I always have to select the entr...
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
3 years ago

Hi @Maze, thanks for reaching out! Is there any chance that you don't currently have 1Password installed in your browser? Using the Autofill shortcut or the Open & Fill button from the desktop app works by telling the browser extension which credentials to fill. Could you try installing the extension and then test whether all works as intended?

Let us know how you get on!