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Forum Discussion
Former Member
2 years agoAuto Locking after a few seconds
1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.
1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided
Hello folks,
Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later:
If you still see the same issue after updating then please let me know so that we can investigate further.-Dave
54 Replies
- Former Member
PS. If it helps, I am using https://jumpdesktop.com for screen sharing.
- Former Member
1P_Tommy turning off high performance mode within screen sharing is not an option and I don't understand how this could affect your application. However if it is so then you do need to fix your application.
- 1P_Tommy
Moderator
@jonathancohlmeyer
I'm not talking about auto-lock settings. For your situation you would turn off high performance mode within screen sharing.
If you're looking to adjust your autolock settings they can be done here. 🔒 How to set 1Password to lock automatically
- Former Member
This solution is a big security issue, telling users to turn off auto lock!
And if you do not, then 1Password is unusable! This needs to be fixed as soon as possible!
- 1P_Tommy
Moderator
Yeah, it does require another icon in the menu bar. If you truly want to use one icon you can also set it to open 1Password.
1Password > Preferences (Settings) > General - Click the icon to - (select an option) Show a menu, Show Quick Access, or Show the Main window
- fuchsrFrequent Contributor
Huh, with this option enabled, exiting out of the QUick Access dialog in fact keeps the extension unlocked. Of course now I have another icon up there that I'd rather now have... I guess I can now delete 1PW from the dock...
- 1P_Tommy
Moderator
Do you have the following enabled? If not, please do so.
1Password > Preferences (Settings) > General - Keep 1Password in the menu bar
- 1P_Tommy
Moderator
@jonathancohlmeyer
Your issue appears to be the known issue I had in mind. I don't have a resolution but it appears that we're auto locking and the high-performance mode plays some role in it. You might try with that option disabled in screen sharing.
ref: dev/core/core#26064
- fuchsrFrequent Contributor
No, no access via screen share.
But your second suggestion made me find a way to reproduce it. I quit 1PW and Chrome. Restart Chrome. 1PW icon in chrome shows locked. I click on the icon, unlock with fingerprint. Now I press Cmd-Shift-\ and the Quick Access dialog pops up. Icon shows unlocked and suggestions are offered. I quit the dialog by pressing Esc or clicking elsewhere, now the 1PW extension immediately locks again. Totally reproducible.
However, if I launch the 1PW app first , it works as one would expect.
- Former Member
This is using the app, not the browser extension. Yes, I am using a remote Mac with screen sharing.