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Forum Discussion
randersson
2 years agoNew Contributor
Auto-signout doesn't work correct
I've set my auto-signout to 200 minutes, but it signs out after 10 min. or so. It doesn't care at all what I've set my settings to.
1Password Version: Browser
Extension Version: Not Provided...
1P_Dave
Moderator
2 years agoHello randersson! 👋
I'm sorry that you're being signed out of 1Password.com sooner than you should be. We've received some reports of this behaviour and our development team is investigating. The next time that the issue occurs, I'd like to ask you to create a console log from 1Password in your browser:
Attach the console log to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/148151/auto-signout-doesnt-work-correct
- Your forum username:
randersson
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/b5/b5#28473