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Former Member's avatar
Former Member
3 years ago

Auto-updated to beta from production download post-install

As mentioned in https://1password.community/discussion/comment/660085/#Comment_660085… I was auto-updated to https://releases.1password.com/mac/beta/#1password-for-mac-8.9.7-7 from the https://1pa...
betas
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey there @rdela

Double-check that the "Release channel" setting in Preferenes > Advanced is showing "Production". If it is, then we know that 1Password didn't request a beta update, so it might be the case of where 1Password might have previously downloaded a beta update but hadn't installed it yet.

Here's what to do:

  1. Fully quit 1Password by right-clicking its icon in the menu bar and choosing Quit.
  2. In Finder, click the Go menu > "Go to Folder..." and paste in the following, then press Enter:

~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Update

The Update folder will open, like this:

  1. Drag the Downloads folder to the Trash.
  2. Restart your Mac.
  3. Reinstall the Production version using the installer from our website: https://downloads.1password.com/mac/1Password.zip

Give that a try and let me know how you get on. I'll be here if you need further help.

— Grey