Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Autofill at MobilePay

I have a problem filling in the username and password at the site: https://portal.mobilepay.dk
If I try to open the 1Password app and fill from there it doesn't work either. The only way I can fill the password is by pressing CMD+Shift+Space on my Mac, but I really would like it to work in the browser.

1Password Version: 1Password for Mac 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: macOS 14.1 (23B74)
Browser: Safari 17.1

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    @DennisKron,

    Thank you for your understanding, let us know if there's anything else we can help with in the meantime.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Thank you for your quick reply. I hope you find a solution at some point :)

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @DennisKron,

    Thanks for reaching out. I'm sorry to hear about the autofill trouble you're having with 1Password on this website. I've done some testing on my end and have been able to recreate the same behaviour.

    There is a known issue with this specific website and our development team are aware of this behaviour. I've added you as an affected user to our internal report for further investigation.

    In the meantime, I recommend using the current workaround you mentioned or use the CMD + \ keyboard shortcut to invoke Universal Autofill instead.

    I hope that helps, @DennisKron!

    ref:#2900