Forum Discussion

Netpog's avatar
Netpog
Dedicated Contributor
3 years ago

Autofill does not work for passwords on NYTimes.com

The NYTimes.com website asks for the password on a 2nd screen, after getting the username. 1Password does not seem to recognize the password request, and thus does not suggest any entries. Nor does the 1Password icon appear, as it does on other websites, above the keyboard (on the right edge).

I'm aware that I can use copy/paste or drag/drop. Those work-arounds are not only inconvenient, but also less secure: when (properly-working) autofill refuses to populate a site, it can be a warning that you're on a phishing page.


1Password Version: 8.10.0
Extension Version: Not Provided
OS Version: Android 13
Browser:_ Chrome

15 Replies

  • Former Member's avatar
    Former Member

    Hey Netpog, to make sure I'm understanding you correctly, are you seeing multiple Logins, even those not associated with nytimes.com, in your Autofill suggestions such that you must find and select the correct New York Times Login? If so, you're seeing this behaviour across the board in all sites in Chrome?

    I've created an account and test Login for nytimes.com, and this is the flow I follow to sign in:
    1. Navigate to the sign-in page for the nytimes.com site in Chrome.
    2. Autofill prompt includes a single New York Times Login as a suggestion for the email field. Tap on it.
    3. Unlock 1Password. Email fills.
    4. Tap Continue.
    5. Autofill prompt includes the same Login as a suggestion for the password field. Tap on it, and the password immediately fills.
    6. Tap Log In.

    Do you follow the same set of steps? If not, could you provide a step-by-step flow for me to understand better?

  • Netpog's avatar
    Netpog
    Dedicated Contributor

    Sorry, I, too, should've acknowledged @bartek1password, and with gratitude for that workaround.

    Of course, I'd rather see the bug fixed, because this used to work. And I'd like to avoid re-selecting the login item for two-page sign-ins. But at least I'm not having to copy/paste my passwords, so: thanks!

  • Netpog's avatar
    Netpog
    Dedicated Contributor

    Thanks, @ag_audrey, yes, that workaround does work for me. EXCEPT that I must select my choice of login for both username and password.

    (Having to make this selection twice is annoying, because the Android app completely ignores Favorites when suggesting logins, a BUG that has persisted through all its versions. It'd be so much easier if the Favorite login appeared first, as it does on desktop browsers, so that I don't need to scroll past the other half-dozen, EVERY single time I login to such a site.)

    Please confirm that your suggestion was intended as a workaround to an acknowledged BUG in the Android app. I prefer having the suggestions above the keyboard, and that setting USED TO WORK for two-page logins such as the NYTimes.com Will this be fixed? Has it even been recorded as a bug?

    Thanks again for your responsiveness to this, and for the workaround.

  • Former Member's avatar
    Former Member

    Hey Netpog, thanks so much for reaching out to us here!

    I've tested the nytimes.com site in Chrome and confirm I see the same behaviour that you've described. I found that I could fill by changing the Autofill setting mentioned above. After changing the setting, are you able to fill in nytimes.com as well? Otherwise, were you using a different browser?

    Thanks for providing the same workaround, @bartek1password!

  • Former Member's avatar
    Former Member

    Try this, as posted by 1P employee in another thread:

    1. Open the 1Password 8 for Android app
    2. Tap the account/collection icon in the top right.
    3. Tap Settings > Autofill
    4. Tap Display autofill prompts, then tap Below the fields they relate to