Forum Discussion

Former Member's avatar
Former Member
5 years ago

Autofill does not work on app.trulyfinancial.com

Autofill does not work on https://app.trulyfinancial.com/payments , Looks like 1password is not attaching itself to the input fields at all.

I tested on Chrome and Firefox, gott the same result. I used the "collect page structure" feature, it shows that 1password considers these fields as hidden. They are perfectly visible and are working manually just fine.

1Password Version: 8.2.2
Extension Version: 2.1.3
OS Version: macOS 11.6

browser extension

3 Replies

  • Former Member's avatar
    Former Member
    5 years ago

    Thank you for the update @haimg, that is good to hear. I will leave the thread here in case someone else has the same question :+1:

  • Former Member's avatar
    Former Member
    5 years ago

    This was resolved by Truly Financial in their HTML, so no action is required by 1Password and now everything works great. Please delete this thread, if possible. Here's the ticket number for reference: WDJ-49163-632

  • Former Member's avatar
    Former Member
    5 years ago

    Hi @haimg!

    Can you please send us the page details at mailto:support+x@1password.com, so our developers can take a look too?

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!