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Zananok's avatar
Zananok
New Contributor
2 months ago

Passkeys stopped working last week - Samsung S25 Ultra

Passkey works on desktop and worked for about 1 year on mobile. However, from last week it stopped working, with Google saying that no passkey was found. Tried changing the settings on "passkeys" off 1password and back to one password and settings on Google Play's password manager... No success.

1password.com
android
passkeys

6 Replies

  • Ichpen's avatar
    Ichpen
    New Contributor
    2 months ago

    Firstly this definitely isn't solved.

    I was able to get it to work after no less than two full reboots on my S25. Suddenly 1Pass popped up for passkeys. I don't know how long it will last for but it is intermittent for sure.

     

  • Ichpen's avatar
    Ichpen
    New Contributor
    2 months ago

    Same issue on s25 ultra. Force kill doesn't seem to do it for me

  • laurentgo's avatar
    laurentgo
    New Contributor
    2 months ago

    I'm also experiencing the same issue: after a while the passkey integration stops working across all applications (Firefox, Chrome, native app). The only workaround I found was to force kill the 1password app and restart it, and then passkeys seem to work again for a while

    (Pixel 10 Pro/Android 16)

    • paulvbk's avatar
      paulvbk
      Occasional Contributor
      2 months ago

      this workaround doesn't work for me.
      I am currently in talks with the 1P support and they asked me to test it on the https://webauthn.io/ website. Apparently on this site I can clearly see that "registering a passkey" works fine with 1Password, but "authenticating a passkey" doesn't. Even after your workaround

      • paulvbk's avatar
        paulvbk
        Occasional Contributor
        2 months ago

        it's fixed now. I don't know what happened. 1P wasn't updated, it is still on 8.11.22, but its fixed for all 3 browsers

  • paulvbk's avatar
    paulvbk
    Occasional Contributor
    2 months ago

    Hello, I have exactly the same problem.
    My passkeys for github.com works fine on desktop (Chrome, Firefox, Brave) and worked fine on Android 16 on my Pixel 8 Pro for a long while, but today I noticed that it doesn't work anymore. When my Android is asked for a passkey it will show the passkey popup with Google as provider and "No passkeys available for github.com".


    I don't have any passkeys in any provider other than 1Password.

    github.com on Chrome/Firefox/Brave all 3 KO (shows Google passkeys popup...empty)
    Uber app KO (shows Google passkeys popup...empty)

    If I switch password/passkey provider from 1Password to None and back to 1Password no changes. Same thing if I switch to Google then back to 1Password.

    But if I use Bitwarden as passkeys provider then it works fine. It's the only one that is working. All others (Proton Pass, 1Password, Microsoft Authenticator, Firefox) shows Google passkey popup.

    1Password for Android 8.11.22