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Sarasarasara's avatar
Sarasarasara
New Contributor
2 years ago

Autofill doesn't work on Samsung S24 Ultra

I've followed instructions step by step, but it seems the phone does not recognize 1password as a password application. What can I do? 1Password Version: Not Provided Extension Version: N...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Sarasarasara! 👋

I'm sorry that autofill isn't working in browsers or apps on your Samsung phone. As a first step, can you make sure that autofill is setup correctly: Use 1Password to save logins and sign in to apps and websites on your Android device

Make sure that you follow the specific steps for Samsung devices as well:

If you have a Samsung device running Android 14 or later, turn on 1Password under “All services” and tap OK, then tap Preferred service, choose 1Password, and tap OK.

Let me know if things still aren't working after trying that.

-Dave