Forum Discussion
- 1P_Tommy
Moderator
@JBB
Yeah looks like BitBot the 🤖 took a break and then missed you for some reason. My apologies, it is here. 😀 Your id number is
TBP-85431-174
- Former Member
I tried to send a diagnostics report to support+mac@1password.com but never got a reply.
- 1P_Tommy
Moderator
@JBB
Same traffic. Appreciate the submission.
ref: TBP-85431-174
- 1P_Tommy
Moderator
@hjo4711
Someone will be with you as soon as possible.
ref: GMV-33791-321
- Former Member
Alvin, thank you. My support ID: [#GMV-33791-321].
(I don't want to hijack this thread, so in case my setup is different to JBB's setup, please feel free to contact me directly via email or handle my case in another thread) - Alvin_L_1P
1Password Team
Hey @JBB and @hjo4711 :
We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?
Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/comment/643245
- Your forum username: JBB / hjo4711
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Alvin
- Former Member
Same happens for me when trying to login to steam in the steam app, so I add this issue here (if preferred, I can of course create a new thread ?):
shift - command - spacebar bring up Quick Access. Searching for the Password item, and selecting Autofill: nothing happens. command-c resp. command-shift-c and command-v works, but autofill does not fill in anything.
- Former Member
Nothing happens.
Yes, it works with other apps.
- Alvin_L_1P
1Password Team
Thanks for confirming @JBB . What happens if you press the keyboard shortcut, command - \?
Also, are you able to use Universal Autofill in other apps, or are you experiencing the same issue?
- Former Member
@Alvin – Yes.