Forum Discussion

mkcom's avatar
mkcom
New Contributor
3 years ago

Autofill dosn't work on DATEV E-Mail Decryption Portal

Every time i want to login at the DATEV E-Mail Decryption Portal 1Password is suggesting me a new password instead of filling a password from the database. (see first screenshot) If i click on the ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey mkcom,

Thank you for sharing these details, you're right it looks like 1Password is seeing that form as a registration form. Can you possibly send over some page details so we can file an issue with our development team? Here's how:

  1. Navigate to the page with the filling issue.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file to your next reply.

Once I collect all the details, I will report the issue to our developers. I hope to hear from you again soon.