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Forum Discussion
loggor
2 years agoDedicated Contributor
Autofill freeze after unlock
I noticed that it began happening recently. Basically if I unlock my phone, go to a website and try using the autofill, what happens is:
- I select the credential
- The app asks for unlock (biome...
1P_Dave
Moderator
2 years agoI'm sorry that you're also sometimes unable to unlock 1Password. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/710711/#Comment_710711
- Your forum username:
ialexsilva - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
I've replied to you here: https://1password.community/discussion/comment/711209/#Comment_711209
-Dave