Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Autofill freeze after unlock
I noticed that it began happening recently. Basically if I unlock my phone, go to a website and try using the autofill, what happens is:
- I select the credential
- The app asks for unlock (biometric)
- After that, the unlock screen fades (but the website in the background still shows with that dark shade as if the unlock dialog was still open)
- I'm stuck like this, so I need to hit the back button (android)
- Then I can select the credential (since now it's unlocked)
I'm adding a video showing it happening, the part when it's black is the unlock (biometric), and when I'm tapping around it's because the biometric has already succeeded but I can't do anything but hit the back button.
I'm on a S23 Ultra (One UI 6)
App is up to date on beta (8.10.24)
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Android 14
Browser: Brave
25 Replies
- 1P_Dave
Moderator
I'm sorry that the issue continues to disrupt your use of 1Password. Our developers are continuing to investigate here on our end but I don't have an update to provide at the moment.
Thank you for reporting the issue and I'm sorry for the disruption to you as well. So that I can confirm that you're affected by the same issue that is being discussed in this thread, I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/comment/707281/#Comment_707281
- Your forum username:
gavy - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#27518
Yeah It's still happening to me, too. It's kinda random now. Every once in a while, it happens.
This is happening to me too
Phone: Samsung S23 Ultra
Andriod: 14
OneUI: 6.0
1Password App: 8.10.27
