2 or 3 days ago, 1Password had an update (now running 1Password for Mac 8.10.24 (81024044)). So every time it gets an update, the first thing I do is try the autofill using cmd+\ and see how it behaves.
Howdy!
It works fast again...but wait, I know you
So I rebooted my machine. And yes it stayed fast as it is supposed to do
And now, today, it is slow again.
Yes, I contacted support in the past. Yes they were very helpful. But nope, the problem is not solved. And I know it is a strange one because my macbook pro is not suffering from it. But why did it work for 1,5 days after the update? There were no other ones (I checked). So my user profile was not altered in since then (which was always the case support said).
Anyway, I'm still hoping for a permanent fix one day :(
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
Hello pverhoye, I've located your support ticket and we will get in touch with you as soon as possible about this issue. Let's continue the conversation there, I'm closing this thread to prevent duplication of effort. 🙂
I'm sorry for the ongoing trouble you have been experiencing with 1Password in your browser.
I think it would be useful if we could take a look at some fresh logs to seem what is going wrong. Please can you reproduce the behaviour and send over the following:
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in Safari is slow (yes I know)","id":"message:81473","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:15530"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:81473"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81473"},"body":"
Hi all!
\n\n
2 or 3 days ago, 1Password had an update (now running 1Password for Mac 8.10.24 (81024044)). So every time it gets an update, the first thing I do is try the autofill using cmd+\\ and see how it behaves. \nHowdy! \nIt works fast again...but wait, I know you
\n\n
So I rebooted my machine. And yes it stayed fast as it is supposed to do
\n\n
And now, today, it is slow again.
\n\n
Yes, I contacted support in the past. Yes they were very helpful. But nope, the problem is not solved. And I know it is a strange one because my macbook pro is not suffering from it. But why did it work for 1,5 days after the update? There were no other ones (I checked). So my user profile was not altered in since then (which was always the case support said).
\n\n
Anyway, I'm still hoping for a permanent fix one day :(
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
","body@stringLength":"1027","rawBody":"
Hi all!
\n\n
2 or 3 days ago, 1Password had an update (now running 1Password for Mac 8.10.24 (81024044)). So every time it gets an update, the first thing I do is try the autofill using cmd+\\ and see how it behaves. \nHowdy! \nIt works fast again...but wait, I know you
\n\n
So I rebooted my machine. And yes it stayed fast as it is supposed to do
\n\n
And now, today, it is slow again.
\n\n
Yes, I contacted support in the past. Yes they were very helpful. But nope, the problem is not solved. And I know it is a strange one because my macbook pro is not suffering from it. But why did it work for 1,5 days after the update? There were no other ones (I checked). So my user profile was not altered in since then (which was always the case support said).
\n\n
Anyway, I'm still hoping for a permanent fix one day :(
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
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So every time it gets an update, the first thing I do is try the autofill using cmd+\\ and see 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Hello pverhoye, I've located your support ticket and we will get in touch with you as soon as possible about this issue. Let's continue the conversation there, I'm closing this thread to prevent duplication of effort. 🙂
\n\n
-Evon
\n\n
ref: MCF-85938-134
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Hi Steph! \nHere is the Support ID: [#MCF-85938-134]
\n\n
BB \nPeter
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I'm sorry for the ongoing trouble you have been experiencing with 1Password in your browser.
\n\n
I think it would be useful if we could take a look at some fresh logs to seem what is going wrong. Please can you reproduce the behaviour and send over the following:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
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