Forum Discussion

Kev0909's avatar
Kev0909
Occasional Contributor
3 years ago

Autofill issue: NextDNS.io

Hi, I noticed an issue when trying to use Autofill to enter my password on NextDNS: When I use Autofill, it fills in my email address correctly but it doesn't enter my password correctly for so...
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kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
3 years ago

Hi Kev0909,

I created a testing account on NextDNS and tried out all different autofill scenarios. However, 1Password seems to be working there correctly.

For that reason, I suspect the login item stored in 1Password could be missing some information. Could you try these steps to create a new login manually for the site and see how it works?

  1. Go to the website's login page.
  2. Enter your username and password manually or copy/paste from the 1Password.
  3. Right-click on the 1Password icon on your browser's toolbar
  4. Select Save Login.
  5. Click on Update login.
  6. Select Save new item, and then Save.
  7. Refresh the page and try filling in using the new item.

If the new login item works, you can move the old item to the trash.