Forum Discussion

mrKnorring's avatar
mrKnorring
New Contributor
3 years ago

Autofill not enable

Sometimes the Autofill-button isen't available in the browser extension. In my case it's an item with the url https://ucsfmychart.ucsfmedicalcenter.org/UCSFMyChart/Authentication/Loginhttps...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@meteor71

The process should only be a single time to reset the connection between 1Password and 1Password in the browser; it should not be necessary to repeat the process.

Let's get you into an email conversation for additional troubleshooting. Use support+forum@1password.com to email us. Be sure to use the email address tied to the account in question. Can you also collect some logs? Here's how:

The extension console log.
A diagnostics report.