Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

autofill not quite working on www.ippayments.com.au

Hi team on the payment page for https://www.ippayments.com.au/access/index.aspx the details are not being entered correctly in the Name field it is putting the first part of my credit card and ...
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Anonymous's avatar
Anonymous
4 years ago

Hey @damien1

Thanks for reaching out to us here. 🙂

I'm unable to access the site using the link you've provided, so I was wondering if you could grab a couple things for me:

  1. The page structure of the page you're seeing the filling issue on.
  2. A screenshot of the page where the issue occurring (just leave the page blank in your screenshot).

Here's how to get the page structure:

  1. Navigate to the site.
  2. Right click the 1Password icon in your browser's toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Share the text from .json file to your next reply.

There's not a way to attach a screenshot or text file directly to your reply. However, you can link to the screenshot and paste the text, or you can email those to us at mailto:support+forum@1Password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/129057/autofill-not-quite-working-on-www-ippayments-com-au#latest
Your forum username: damien1

If you send the email, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!