Forum Discussion

gunderwood's avatar
gunderwood
New Contributor
2 years ago

Autofill not working with salliemae.com

I found https://1password.community/discussion/136866/username-and-password-not-populating archived conversation from Jan 2023. Wanted to say I'm having issues with this as well now, so presumably it's still not working. I can manually copy-paste the individual fields in (autofill from the dropdown on the plugin for Chrome doesn't work).

As a side note, it works great on the Android App for Sallie Mae. Just the web page in Chrome is acting up.

1Password Version: Not Provided
Extension Version: 2.23.3
OS Version: Windows 11 pro
Browser: Chrome

browser extension

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello gunderwood! 👋

    I'm sorry that you're unable to fill your login credentials into salliemae.com. This is a known issue that our developers are working to resolve in a future update to 1Password. I've let them know that you're affected as well.

    For the time being, copying and pasting (as you mentioned), or dragging and dropping, your login credentials from 1Password and into the website in question is the best workaround: Copy and fill passwords into apps that don't work with 1Password

    -Dave

    ref: dev/core/core#16313