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Forum Discussion
Former Member
3 years agoAutofill often doesn't work and site doesn't populate in the extentsion
1Password will never autofill. It will give me a pop-up button to click on that fills the fields. But it really often (maybe most of the time) won't even do that when I get to the login page.
Is ...
steph_giles
1Password Team
3 years agoHey @pocketlama,
I'm sorry for the trouble.
1Password will never autofill. It will give me a pop-up button to click on that fills the fields. But it really often (maybe most of the time) won't even do that when I get to the login page.
Can you provide me an example of a page where you are experiencing this behaviour? Is it only filling from the inline menu you are having difficulty with?
Sometimes it says, 1Password is locked and I've got to enter the password for it to present the button for filling the fields.
1Password in your browser will share the lock state of your 1Password desktop app. You can amend the auto lock settings here: How to set 1Password to lock automatically.
Also, when I'm at, say, my bank's website on the login page and there's a problem of some kind, I go to the extension to look at the username/password entry in my vault. I click on the extension and it opens to "All Items" but it doesn't show the page I'm on so I have to do a search for each page to find it because it won't autofill or give me the pop-up button.
You can change 1Password to open to suggestions so you see the items relevant to the page you are on, here's how:
- Right click on the 1Password icon in your toolbar and choose Settings
- Set 1 Password to open to 'Suggestions'
I hope the above helps, let us know if you have any questions!