Autofill option not shown after One UI Version 6.0
After I updated my S22 Ultra to One UI Version 6.0, I had to do a factory reset. While reinstalling 1Password and selecting autofill the option to select 1Password is not shown. Has anyone else had this issue? How can I resolve this?
1Password Version: 8.10.20 Extension Version: Not Provided OS Version: One UI Version 6.0 Browser: Edge
In versions of 1Password for Android before version 8.10.22, due to changes made by Samsung with the release of One UI 6 (Android 14), the location and method of enabling 1Password as the autofill service changed slightly.
This led to the Preferred Service screen being opened before 1Password had been toggled on under the All Services section of the Passwords, passkeys and autofill settings. As 1Password wouldn't have been toggled on under All Services at this point, it didn't appear under Preferred Services which caused 1Password not to be listed under Preferred Services.
With the release of 8.10.22, this was resolved, with 1Password opening the Passwords, passkeys and autofill settings screen after toggling Autofill on in the 1Password for Android app settings, allowing you to toggle 1Password on under All Services, then as the Preferred Service, which fully enables 1Password as the system autofill service.
With Android 14, the autofill settings changed location on Samsung devices leading to the 1Password for Android app no longer opening the correct setting when tapping the Open Settings button after toggling Autofill on in the 1Password for Android app.
This has been resolved in the latest beta version of our 1Password for Android app, and the fix will eventually make its way to the Production release. If you'd prefer to continue using the non-beta version of the 1Password for Android app, 1Password autofill can still be enabled but needs to be enabled manually via the device settings rather than through the 1Password for Android app. The steps on how to do so are below:
Open your device settings
Search for passwords
Tap Passwords, Passkeys and Autofill from the search results
Toggle 1Password On, then tap Preferred Service, then 1Password from the list of options
Alternatively, if you're interested in joining the beta, the steps on how to do so can be found here: https://support.1password.com/betas/#install-a-beta-release-of-the-1password-app
Once you've installed the Beta version of the 1Password for Android app, autofill can be enabled by following the steps below:
Open the 1Password for Android app
Tap the account/collection icon in the top right
Tap Settings
Tap Autofill, then toggle Autofill On
Tap Open Settings in the popup that appears
Toggle 1Password On in the screen that appears
Tap Preferred Service, then tap 1Password from the list of services
Tap Back from your device navigation bar to go back to the 1Password for Android app
1Password should now be enabled as the system autofill service with the Autofill toggle in the 1Password for Android app settings now showing as enabled.
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After I updated my S22 Ultra to One UI Version 6.0, I had to do a factory reset. While reinstalling 1Password and selecting autofill the option to select 1Password is not shown. Has anyone else had this issue? How can I resolve this?
\n\n\n\n
1Password Version: 8.10.20 \nExtension Version: Not Provided \nOS Version: One UI Version 6.0 \nBrowser: Edge
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After I updated my S22 Ultra to One UI Version 6.0, I had to do a factory reset. While reinstalling 1Password and selecting autofill the option to select 1Password is not shown. Has anyone else had this issue? How can I resolve this?
\n\n\n\n
1Password Version: 8.10.20 \nExtension Version: Not Provided \nOS Version: One UI Version 6.0 \nBrowser: Edge
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Autofill option not shown after One UI Version 6.0","moderationData":{"__ref":"ModerationData:moderation_data:41089"},"body":"
Hi @JonLuke & @max_h,
\n\n
In versions of 1Password for Android before version 8.10.22, due to changes made by Samsung with the release of One UI 6 (Android 14), the location and method of enabling 1Password as the autofill service changed slightly.
\n\n
This led to the Preferred Service screen being opened before 1Password had been toggled on under the All Services section of the Passwords, passkeys and autofill settings. As 1Password wouldn't have been toggled on under All Services at this point, it didn't appear under Preferred Services which caused 1Password not to be listed under Preferred Services.
\n\n
With the release of 8.10.22, this was resolved, with 1Password opening the Passwords, passkeys and autofill settings screen after toggling Autofill on in the 1Password for Android app settings, allowing you to toggle 1Password on under All Services, then as the Preferred Service, which fully enables 1Password as the system autofill service.
\n\n
-- Brendan
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Someone answered my question on another platform.
\n\n
With Android 14, the autofill settings changed location on Samsung devices leading to the 1Password for Android app no longer opening the correct setting when tapping the Open Settings button after toggling Autofill on in the 1Password for Android app.
\n\n
This has been resolved in the latest beta version of our 1Password for Android app, and the fix will eventually make its way to the Production release. If you'd prefer to continue using the non-beta version of the 1Password for Android app, 1Password autofill can still be enabled but needs to be enabled manually via the device settings rather than through the 1Password for Android app. The steps on how to do so are below:
\n\n
Open your device settings
\n\n
Search for passwords
\n\n
Tap Passwords, Passkeys and Autofill from the search results
\n\n
Toggle 1Password On, then tap Preferred Service, then 1Password from the list of options
\n\n
Alternatively, if you're interested in joining the beta, the steps on how to do so can be found here: https://support.1password.com/betas/#install-a-beta-release-of-the-1password-app
\n\n
Once you've installed the Beta version of the 1Password for Android app, autofill can be enabled by following the steps below:
\n\n
Open the 1Password for Android app
\n\n
Tap the account/collection icon in the top right
\n\n
Tap Settings
\n\n
Tap Autofill, then toggle Autofill On
\n\n
Tap Open Settings in the popup that appears
\n\n
Toggle 1Password On in the screen that appears
\n\n
Tap Preferred Service, then tap 1Password from the list of services
\n\n
Tap Back from your device navigation bar to go back to the 1Password for Android app
\n\n
1Password should now be enabled as the system autofill service with the Autofill toggle in the 1Password for Android app settings now showing as enabled.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-13T10:47:21.000-08:00","lastPublishTime":"2023-12-13T10:47:21.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:41087":{"__typename":"ModerationData","id":"moderation_data:41087","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:41087":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:41087","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:41085/message:41087","revisionNum":1,"uid":41087,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:41085"},"conversation":{"__ref":"Conversation:conversation:41085"},"subject":"Re: Autofill option not shown after One UI Version 6.0","moderationData":{"__ref":"ModerationData:moderation_data:41087"},"body":"
After updating the app today I was able to select 1Password as a service.
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I face the same issue on Samsung Galaxy A54 with One UI 6.0 ...
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1Password Team
