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Former Member's avatar
Former Member
4 years ago

Autofill password not working on rblbank.com

Autofill password not working on rblbank.com
Steps to re-create:
1. Launch https://www.rblbank.com
2. Then click on the Login button
3. Select Online Card Account under Credit Card section
4. Login Page launches in new tab, then enter User ID and click on Next button (Autofill works here for User ID as expected)
5. Click the image and phrase checkbox on the next screen
6. But password autofill does not work from the inline or from the Safari / Firefox extension autofill option - nothing works and always shows the password generator suggestions

1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: 12.2.1
Referrer: forum-search:https://1password.community/search?Search=Password%20autofill%20not%20working%20for%20rblbank.com

browser extension

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  • Former Member's avatar
    Former Member
    4 years ago

    Hey @masuk1304, thanks for sharing this with us. I was able to replicate the issue as you described, and I have reported it to our developers.

    For now, I'd recommend opening your login item from the 1Password extension popup and then copying/pasting (or clicking/dragging) your password to the password field. I know that this is not ideal, and I'm sorry for the inconvenience. Hopefully, we can implement a fix for this issue in the future.

    Please let us know if you have any other questions.

    ref: dev/core/core#12836