Hey sflick, I recommend sending an email to support+forum@1Password.com so that our support team can help you.
With your email please include:
- A link to this thread: https://1password.community/discussion/144786
- Your forum username: sflick
- Attach the video to the email. If the video file is too large, we can send you a secure upload link after we've received your message. Please be sure the video does not include any sensitive information.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
We look forward to assisting you further.
-Evon
