Forum Discussion
I've just noticed the same issue on the well-known French website https://www.doctolib.fr/.
My credentials on this website were created 5 years ago. I've just noticed this behavior but I'm pretty sure it hasn't always been this way.
- 1P_Dave17 days ago
Moderator
Thanks for reaching out. Just to clarify, are you seeing the "Remember Me" box get unchecked on that website? If you are then can you create a new Login item for that website like you did with the previous website: Link
Let me know if that doesn't resolve the issue or if you're seeing a different issue.
-Dave
- GxiGloN16 days agoNew Contributor
Hey 1P_Dave !
I can confirm two things:
- I'm seeing the "Remember Me" checkbox get unchecked during the log in process.
- If I delete and recreate the login item, the issue no longer occurs.
Before recreating the login item, I tried logging in multiple times in a row. I noticed that the issue happens on every odd attempt — it seems the way the fields are filled isn't consistent.
I’ve recorded a Loom video demonstrating the bug, but since it contains personal data, I can’t share it publicly. Could you let me know a safe way to send it to you?
- 1P_Dave16 days ago
Moderator
Thanks for the reply and for those details. Please send and email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for the screen recording.
-Dave