Forum Discussion
I've just noticed the same issue on the well-known French website https://www.doctolib.fr/.
My credentials on this website were created 5 years ago. I've just noticed this behavior but I'm pretty sure it hasn't always been this way.
Thanks for reaching out. Just to clarify, are you seeing the "Remember Me" box get unchecked on that website? If you are then can you create a new Login item for that website like you did with the previous website: Link
Let me know if that doesn't resolve the issue or if you're seeing a different issue.
-Dave
- GxiGloN16 days agoNew Contributor
Hey 1P_Dave !
I can confirm two things:
- I'm seeing the "Remember Me" checkbox get unchecked during the log in process.
- If I delete and recreate the login item, the issue no longer occurs.
Before recreating the login item, I tried logging in multiple times in a row. I noticed that the issue happens on every odd attempt — it seems the way the fields are filled isn't consistent.
I’ve recorded a Loom video demonstrating the bug, but since it contains personal data, I can’t share it publicly. Could you let me know a safe way to send it to you?
- 1P_Dave16 days ago
Moderator
Thanks for the reply and for those details. Please send and email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for the screen recording.
-Dave