Forum Discussion

Pleonasm's avatar
Pleonasm
Dedicated Contributor
17 days ago

Backup Enhancements

I recommend that 1Password add functionality (a) to automatically remind the customer to perform a local backup of the password data, if one has not been done recently; and, (b) to automatically encrypt the 1PUX and CSV export files so that the information is always in a protected state.

1Password does a serious disservice to its customers by failing to emphasize the importance of backing up the password data – and, by failing to make that process as smooth as possible.  The argument that a local backup is not needed because the data is backed up on the 1Password servers is disingenuous and potentially dangerous to the digital well-being of the customer.  When a 1Password account becomes inaccessible (as has been reported in this forum by customers under different scenarios), having a means to restore the password data to 1Password or an alternative password manager becomes invaluable.

1 Reply

  • AJCxZ0's avatar
    AJCxZ0
    Silver Expert

    1Password has an obvious conflict of interest with providing the best advice, i.e. making regular backups in a safe and secure manner and importing them into another reputable password manager.

    For the backup part, they give sensible advice on How to export your data from the 1Password apps, even noting this as a process to migrate to another "app" (which reflects well on 1Password), but practically can't do better than scary warnings about data not being encrypted. As for using multiple password managers, it's understandable that 1Password doesn't want to suggest it - not just because they are in competition, but that even mentioning any specific option risks being interpreted as some kind of approval.

    Perhaps all the folks involved in adopting the Credential Exchange Protocol could agree to implement a "sync to [provider]" feature in each of their clients where the providers are a list for as long as it scales, then an option to provide and endpoint.