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Forum Discussion
Solved
Biometric unlock not working: That didn't work. Check your password and try again
Hello!, I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, b...
The issue is still open with our development team and they continue to investigate. The problem seems limited to Motorola's Edge and Razr Series.
While I don't have an ETA on when this will be resolved, keep 1Password, and your Motorola device, updated so that you receive the fix as soon as it is developed and released:
-Dave
Honestly this irritated me so much I gave up and moved to Bitwarden.
They are not having the thumb print issue...but MAN... I do miss 1password. I find Bitwardens UI and auto fill not as good as 1password ... Though I suppose that's fair at a 3rd of the price annually
If this gets fixed a part of me would love to come back eventually but now I have such a mess of passwords on both accounts lol, I will likely need to nuke the 1password and move the Bitwarden stuff back in.
