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mackid1993's avatar
mackid1993
New Contributor
2 months ago

Biometrics Broken On Android

Enabling Device Unlock or Unlock with Device Passcode will break biometrics on Android forcing freezes of the 1PW lockscreen and reentry of the master password over and over again only solution is to...
android
nukmicah's avatar
nukmicah
Dedicated Contributor
2 months ago

I have an issue with those settings *disabled*. I am running a Samsung Galaxy S25 Ultra, using 1Password app version 8.11.22.

Steps to reproduce the issue:

  1. Settings→Security
  2. App unlock preset→Balanced→Update settings→X (to not create a recovery code)
  3. App unlock preset→Strict→Update settings
  4. Lock→Unlock device
  5. In 1Password, type in password to unlock
  6. Return to home screen (do not swipe closed from app switcher)
  7. Lock→Unlock device
  8. Open app
  9. Previous screen from app flashes for a half-second, then it goes to unlocking screen and asks for biometrics.
  10. Enter biometrics
  11. Stuck in unlocking screen forever (at least 20 seconds). Just returning to home screen then back to app doesn't fix anything either, it keeps being stuck showing the unlocking screen.
  12. Swipe app closed from app switcher
  13. Open app, enter biometrics, unlock normally
  14. I can repeat the steps from being on the homescreen to lock/unlock device to getting stuck on unlocking screen as often as I want. 1Password keeps getting stuck on that screen for me with this "Strict" preset.

More concerning, I notice that when I reopen app after unlocking, before it asks for biometrics in step, it briefly flashes the previous unlocked screen. If I redo the test, but reveal a password in the app before returning to homescreen, then after I lock/unlock the device I see the password flashed on the screen for a half-second before it asks for my biometrics.

This is the unlocking screen on which it gets stuck with a spinning circle after I enter biometrics: