Biometrics not working for chrome extension

Hello d_t271​! 👋

I'm sorry that Touch ID unlock isn't working when you're using 1Password in Chrome. Are you able to unlock the 1Password for Mac desktop app using Touch ID? If you are then it sounds like the issue is due to the communication between 1Password in the browser and the desktop app (that is responsible for Touch ID) not working. Try these steps: 

1. Restart your Mac (don't skip this step).
2. Open and unlock the 1Password for Mac desktop app.
3. Click on 1Password next to the Apple logo  in the menu bar.
4. Click Settings.
5. Click Browser.
6. Make sure that "Connect with 1Password in the browser" is on.

Then in the browser:

6. Open your browser.
7. Right-click on the 1Password icon in your browser's toolbar and click Settings.
8. Turn "Integrate this extension with the 1Password desktop app" off.
9. Turn "Integrate this extension with the 1Password desktop app" back on.

If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message? And if you click on About in the browser settings page what version of 1Password do you see listed?

-Dave