Forum Discussion

elij's avatar
elij
New Contributor
2 years ago

Both touchID and apple-watch are being required to unlock

Ran into a strange issue recently. After migrating from an m2 macbook air to an m3 macbook pro, now both touch-id and apple-watch are being required to unlock. I have tried disabling apple-wat...
macos
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, elij! Thank you for writing in. I'm sorry about the issue you're running into with 1Password double prompting you to unlock. You may be running into a known issue we're investigating.

So that the team can take a closer look at the issue you are experiencing, I request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146667
  • Your forum username: elij
  • A diagnostics report: https://support.1password.com/diagnostics/

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!

-Evon

ref: dev/core/core#30517