Forum Discussion

dlaurens's avatar
dlaurens
New Contributor
2 years ago

Both TouchID and Apple Watch required to unlock

I just switched to Macbook Pro M3Pro and now 1Password 8 requires me to both do TouchID and double click on the Apple Watch. I tried to uninstall and reinstall to no avail. I also tried toggling the ...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

dlaurens

Now the Apple Watch option in 1Password security settings disappeared

This can happen when we're having trouble getting information from macOS as to the availability of the watch.

I'd go ahead and send the report to the technical team. It sounds like you might be bumping up against more than one issue.