Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
dlaurens
2 years agoNew Contributor
Both TouchID and Apple Watch required to unlock
I just switched to Macbook Pro M3Pro and now 1Password 8 requires me to both do TouchID and double click on the Apple Watch. I tried to uninstall and reinstall to no avail. I also tried toggling the ...
murphymac
2 years agoNew Contributor
Having the same problem. I have done a little testing and in my case it may be related to adding a second fingerprint to touchid.
When touchid has two fingerprints registered and I try to unlock 1Password I get the touchid prompt followed by the prompt to double-click on my watch. My watch is UNCHECKED in 1Password preferences on the security tab.
As soon as I delete the second registered fingerprint 1Password returned to working as expected, touchid unlocks it without involving my watch.
I sent diagnostics under the ticket below, can't remember if I had 1 or 2 fingerprints at the time I pulled the diagnostics. Support Ticket: WKH-62892-843