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Rhf6UBpfAi3GYDYa's avatar
Rhf6UBpfAi3GYDYa
New Contributor
8 months ago

Browser Extension - passwordless

Hey there, I switched from LastPass to 1Password in anticipation of a better user experience, but the browser extension still prevents me from having a great UX. Its about the auto-lock behavio...
browser extension
Rhf6UBpfAi3GYDYa's avatar
Rhf6UBpfAi3GYDYa
New Contributor
6 months ago

Hi, after intense testing it is still not the great user experience it could be. Using https://1password.com/downloads/windows is just shifting the issues from the 1Password extension to another tool.

Why? I can unlock the extension and the desktop app via https://support.1password.com/windows-hello/, or https://support.1password.com/touch-id-mac/But not after a restart, the i must enter my password to unlock biometrics. As its 80 digits I am back at the point where I started :-(

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Rhf6UBpfAi3GYDYa​ 

Thanks for the reply. The desktop app is required since the browser extension alone doesn't have a secure way to store the secret that unlocks your 1Password account. 

But not after a restart, the i must enter my password to unlock biometrics. As its 80 digits I am back at the point where I started :-(

To unlock 1Password using Windows Hello even after a restart, you can use the Trusted Platform Module with Windows Hello:

  1. Open and unlock the 1Password for Windows desktop app.
  2. Click your account or collection at the top of the sidebar and choose Settings.
  3. Click Security and turn on Use the Trusted Platform Module with Windows Hello, then click Turn On.


Let me know if that helps. 

-Dave