Browser extension having issues with Windows Hello

Hi 1P_Gem​ 

Thank for your reply. I wanted to give you an update to this strange issue. I was trying to replicate the issue again as it was persistent before I reported it here. The rationale was so that any diagnostic log files will include recent events of the issue I have.

I did something different so as to include as much information as possible in the log capture. I tried to enter a PIN which I had also setup along with the facial recognition signin I normall use for Windows Hello. When I used the PIN, that worked fine. After the PIN worked, it must have fixed or reset something in the way 1Password uses Windows Hello and when I tried facial recognition again with my Logitech camera, Windows Hello worked consistently again after this.

In hindsight, after a week of having this issue, I should have tried to use the PIN first before reporting the issue. All good now. Thank you for your prompt reply. I know you folks are extremely busy!