Forum Discussion

Former Member's avatar
Former Member
4 years ago

Browser Extensions hanging

Hi, I am very frequently running into an issue where my browser extensions hang. I'm observing this on google chrome and firefox. Any tips, fixes, etc? Thanks for any help Below is an...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

Hey @flash243!

We've recently made some code changes to the beta version of 1Password for your browser that will help with the unlocking issue you're seeing. Would you be willing to give it a try and let me know if it resolves the issue for you?

Use 1Password beta releases

If it's still not working, I'd like to ask you to grab a console log from your browser and send it to us at support+x@1password.com. Be sure to include a link to our current discussion so that we can pick up from there.

https://support.1password.com/cs/extension-console-log/

Let me know how it goes, or if you have any questions.