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Former Member's avatar
Former Member
4 years ago

Browser extensions not syncing unlocked status with desktop app

I'm using the Windows desktop app v7.9.828 and v2.1.4 of Firefox and Chrome apps. In the recent past, the browser extensions have stopped syncing their unlocked status withthe desktop app; I now n...
browser extension
Former Member's avatar
Former Member
4 years ago

Hi ana, no it's not and it is being inconsistent because yesterday I wasn't have the issue all the time.

Just now, I woke up my Win11 laptop from sleep and unlocked 1pasword with Windows Hello (fingerprint). I launched Firefox and the 1Password addon was still locked and I had to use my master password.

I restarted my laptop and the it happened again: unlocked the desktop app, but the firefox and Chrome addon are locked requiring my master password.

Thank you