Browser Integration "Vivaldi"

It's great to hear that things are now working well @basurerito. The missing folder is caused by a known issue that we're tracking. It is inconvenient, and I apologize for the experience. Hopefully our developers will be able to fix this for future releases of 1Password.

Please let us know if you have any other questions!

The problem was solved by Paul M. from support team, who investigated the issue by analyzing the logs.

His recommendation was:

... it seems there is a missing native messaging folder, which is used for Chrome and Vivaldi.
Go ahead and try these steps to see if we can get things fixed up:

1. Open Terminal, which is in the Utilities folder of your Applications folder.
2. Copy and paste the following command and press Return:
   mkdir -p ~/Library/Application\ Support/Google/Chrome
3. Open 1Password. Hold down the Control and Option keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar.
4. Open 1Password again.
5. Restart your browser.

.. and well, it worked :+1: (though I have no idea why this specific folder was missing or not created by the installation process.

Thank you .. #LUG-81373-411

Hey @basurerito, sorry for the delay in getting back to you. If the extension still is not working as expected on your computer, please replicate the issue and send us the following:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/627747
• Your forum username: basurerito

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you very much!

Hi DenalB, thanks for sharing those screenshots. It does indeed sound like 1Password is working well for you in the browser and via the app.

I'm using Vivaldi browser 5.0.2497.48 (Stable channel) (64-Bit) with 1Password in the browser 2.2.6.beta installed on Windows 11 Pro. Also, I have the 1Password desktop app 8.6.0-6.beta installed.

These settings are enabled:

1Password desktop app:

1Password in the browser:

When 1Password desktop app is locked, 1Password in the browser is also locked.
Unlocking the 1Password desktop app also unlocks 1Password in the browser.
If 1Password desktop app and 1Password in the browser are unlocked, the browser extension is still unlocked after shutting down and restarting Vivaldi browser.

So everything is working fine here...

Hey awasen:

Do you have the 1Password desktop app installed and have enabled desktop integration? Without desktop integration, 1Password in your browser will always lock after you quit your browser. Let me know!

Jack

I too have issues with Vivaldi and 1Password extension getting locked...

I've tried all kinds of things and have both extension and App setup. It seems that the 1Password extension always locks after browser is restarted, or if the computer is locked.

Tried with timed locking as well but no go... I've tried the above and also re-installed both App and extension.

Hi @Joy_1P .. thanks for your tips and hints.

Nothing worked .. this was what I tried before on my own. Including re-installing apps ..
On Linux it worked after some modifications .. and now on my brand new MacBook Pro with M1 Pro it does not work as intented .. that's a bit ironical ;-) (though I am pretty sure that it only needs a slight modification here too).

I tried it just now with Firefox and it worked just fine, instantly.

Hello rzzz, it's strange that the shared lock state feature is not working for you via multiple browsers on your computer. Could you also try the following to see if it helps?

1. Right click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Re-enable "Integrate with 1Password app".

If the issues continue, please restart your computer, open the 1Password app, and then open your browsers to see if the extension is able to communicate with the app. We may need to collect logs and a diagnostics report from your computer, but let's see how things go. Talk to you again soon!