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4 years ago

[Bug] [1P8] "Face" unlock successfully enabled with fingerprint

On my Samsung Galaxy S21, I've only enabled fingerprint biometrics. 1P8 let me enable "Face" unlock, and now asks me to "Unlock with Face" whenever I open the app. Except I just scan my fingerprint and it works. So functionally it works, it's just misleading to say "Face" all over the place when I'm just using fingerprints.

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[1P8] \"Face\" unlock successfully enabled with fingerprint","id":"message:95514","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:95514","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:15613"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:95514"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:95514"},"body":"

On my Samsung Galaxy S21, I've only enabled fingerprint biometrics. 1P8 let me enable \"Face\" unlock, and now asks me to \"Unlock with Face\" whenever I open the app. Except I just scan my fingerprint and it works. So functionally it works, it's just misleading to say \"Face\" all over the place when I'm just using fingerprints.

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[Bug] [1P8] \"Face\" unlock successfully enabled with fingerprint","moderationData":{"__ref":"ModerationData:moderation_data:95519"},"body":"

Hi ethomp, I definitely agree the wording can be confusing at the moment, and that wasn't an intentional choice. To my understanding, if face unlock is available on your device (even if it wouldn't be accepted by 1Password as an unlock option) 1Password is registering that and defaulting to that wording rather than what is in use or possible to use.

\n\n

While I don't have a timeline to share, this is something we plan to resolve in the future. Thanks for adding your thoughts!

Changing the terminology to biometric ID would be great. I, too, was initially thrown by the face unlock phrasing. For phones that support face unlock or fingerprint, it's not a big deal. (Unless fingerprint is the only option, in which case it would be really confusing...), For devices that support both fingerprint and face for biometric ID, it definitely implies that you need to enable the face unlock option.

\n\n

The Samsung G22 series explicitly cautions that face unlock isn't as secure as fingerprint. Since it lacks the infrared/depth ability that's usually a requirement on iOS or Windows Hello unlock rather than just a selfie cam, I'm inclined to believe it.

Hello @DrRZ thanks for following up with us!

\n\n

For face or iris unlock, 1Password for Android requires devices to use Google's native Biometric framework as well as use strong encryption. To clarify, many devices have some sort of face or iris unlock option, but they don't support Google's native Biometric framework. Even if they do, they may not support strong encryption or include hardware such as a depth sensing IR camera or similar. To my knowledge, this support is limited to the Pixel 4, Pixel 4XL and a few other devices.

\n\n

Assuming the S22 Ultra does not support all the requirements, you will not be able to use face unlock with 1Password even if it is available to unlock your device or other apps. If face unlock is available on your device, the wording in 1Password will default to face unlock (instead of biometric or finger print unlock) even if face unlock is not available with 1Password. If that's the case, tapping face unlock in Settings > Security will allow you to set up fingerprint unlock with 1Password. We're looking in to solutions to help make this more clear for 1Password users. Thanks again!

I've experienced the same on my S22 Ultra. I haven't tried enabling face on my phone, so I'm not sure how 1Password handles when both Face and Fingerprint are enabled on the same device. However, if it doesn't already have this option, I think you should be able to select which is active and which should be the default. For instance, fingerprint should be significantly more secure on this phone so even if I've allowed unlocking by face, I might want to only allow fingerprint for 1Password.

Hello nukmicah thanks for testing out the early access and letting us know you've run into this issue!

\n\n

It looks like if face and fingerprint unlock are available on a device the wording in 1Password 8 for Android defaults to face unlock, even if fingerprint unlock is being used. I can see we have an internal issue open for this and are investigating. Thanks again!

\n\n

ref: dev/core/core#5801

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