Forum Discussion

XIII's avatar
XIII
Super Contributor
2 years ago

Bug: no keyboard to type in PIN code of YubiKey 5C NFC (when using USB-C)

Recently I bought a new iPhone. Since I have 2FA enabled for 1Password I had to insert my YubiKey 5C NFC to prove it's me using this new iPhone. When I inserted the key in the USB-C slot, a dialog ap...
ios
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
2 years ago

Hi XIII,

I believe this prompt in question asking you to enter your YubiKey PIN code is controlled by iOS itself and 1Password only receives the finished response from the challenge. It could be that iOS 17 is detecting the security key as a keyboard (technically not incorrect) and doesn't show the on-screen keyboard, but obviously something is not right there.

Do you happen to know if this issue is also happening on other apps on your new iPhone or potentially on your old iPhone not running iOS 17?