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Forum Discussion
Bug Report - Crashing in Safe Mode
When using the 1Password desktop app in macOS Ventura in Mac Safe Mode, minimizing 1Password causes the whole computer to freeze and crash. Eventually the computer automatically reboots. I reproduced...
1P_Dave
Moderator
ModeratorHello @coolaj23! 👋
I'm sorry that the 1Password app is crashing on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/136789/bug-report-crashing-in-safe-mode
- Your forum username:
coolaj23 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
