Forum Discussion

bjkeefe's avatar
bjkeefe
New Contributor
2 years ago

Bug report: 1PW not locking as expected

Just noticed yesterday: 1Password is not (auto-)locking in the way that it always has before; i.e., after the computer itself has locked due to inactivity. This is the case even when I've closed t...
windows
1P_Gem's avatar
1P_Gem
Icon for 1Password Team rank1Password Team
2 years ago

Hi bjkeefe! It's definitely strange that 1Password 8 isn't following your auto-lock settings even after your device has been idle for long enough to sleep.

Could you email in to support+forum@1password.com with a diagnostics report from 1Password, so we can look into this further?

With your email please include:

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!