Forum Discussion

JimAtTheRez's avatar
JimAtTheRez
New Contributor
2 months ago

Bug while using Edge Browser

My Edge is running fine until I log into 1Password. If I have to log in using my master password, there is not a problem. However, if I log in via my fingerprint, my numbers do not work, everythi...
1password.com
browser extension
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
2 months ago

Hi JimAtTheRez​,

dankirsh​ is correct, it does sound like you're experiencing a known issue related to Windows Hello input. A fix for the issue is included in the latest release of the app (8.12.0). You can see how to update here:

How to keep 1Password up to date

Let me know if the issue isn't resolved after updating.