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scotty321's avatar
scotty321
Occasional Contributor
7 months ago

Bug with favorites on iOS and iPadOS

Hi there, There is a bug in the newest version of 1Password for iOS and iPadOS. The reason that we would “favorite” a login item in 1Password is so that when we use our web browser to autofill a lo...
ios
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
7 months ago

Hi scotty321​, thanks for reporting this and I'm sorry for the frustration. I know how annoying it is when it feels like a feature isn't reliable across updates.

Could you share  the following:

  • iPad model and iPadOS version
  • 1Password version
  • Browser and version


A few of us tried to replicate this issue and haven't been able to, but we want to make sure we're replicating your setup as closely as possible.

scotty321's avatar
scotty321
Occasional Contributor
6 months ago

Hi 1P_SimonH​,

I've opened support ticket #XZJ-83378-984 regarding this issue.

In that support ticket, I linked to a Loom video where I demonstrate the bug in action! If you watch that Loom video, you will be able to see the problem happening in real time.

Actually, when I responded to that support ticket just now, it looks like my support ticket # changed to: YRY-49938-937.

Thank you!
Scott 

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    6 months ago

    That's excellent, thank you, scotty321!