Forum Discussion

dhalonen's avatar
dhalonen
New Contributor
24 days ago

Business Report page confusing text

The Business Watchtower report has:
Add at least 1 work-specific email domain to view accurate counts of items in the wrong account.

With a button: "Manage Reports" adjacent.

What can this possibly mean?

1 Reply

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi dhalonen​, thanks for joining the community!

    From Policies > Sharing and permissions, you can set approved domains for items in your team's account. If a member of your team saves an item using an email address with a domain that isn't included on that list, it will be flagged in the Watchtower report. After setting approved domains, users will also see reminders about items that don't appear to match the domain policy. 

    If you don't set a domain policy, Watchtower can't determine what might be in the wrong account. So, that part of the report will be omitted and you'll see the notice you mentioned instead. 

    Let us know if you have any questions, and thanks again!