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lmelnikov's avatar
lmelnikov
New Contributor
6 months ago

Business Watchtower Report not updating Shared Vaults

We have run into an issue where the Business Watchtower Report for Shared Vaults are showing 0 issues listed in the Admin console, but when we review with Users on their machines who have access, the vault shows multiple issues.
Is there any issue with Reporting?

watchtower

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Hello lmelnikov! 👋

    I'm sorry that you're seeing inconsistent reports from Watchtower. Are you still seeing the same issue? If you are then, so that the team can look into this further, please send an email to support@1Password.com along with a link to this thread.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave