Forum Discussion
BKrnk
2 years agoDedicated Contributor
Can’t scan 2FA QR Code via Safari Extension
I am getting the following error message.
First I can’t read the full error message. Maybe you can change this in a future update or give me an option to read it later.
Furthermore the error app...
Hello BKrnk! 👋
I'm sorry that you're running into an issue when using 1Password as your authenticator app for PayPal. So that I can better understand that situation can you please tell me the following:
- I see that you already have a 2FA one-time password saved for the item ("einmaliges Passwort"), are you replacing this one-time password with a new one-time password?
- If you zoom in on the QR scan before scanning in, do you still see the same error message?
- Are you able to setup 2FA for PayPal using 1Password in the browser on your desktop?
I look forward to hearing from you.
-Dave