Forum Discussion

BKrnk's avatar
BKrnk
Dedicated Contributor
3 years ago

Can’t scan 2FA QR Code via Safari Extension

I am getting the following error message. First I can’t read the full error message. Maybe you can change this in a future update or give me an option to read it later. Furthermore the error app...
ios
BKrnk's avatar
BKrnk
Dedicated Contributor
3 years ago

Hello 1P_Dave,

I try something else not that finally worked.

Instead of scanning the QR code via the extension I „peak & popped“ the QR code and saw that I open it (from the contextual menu) in 1Password. Then I was selecting my PayPal Account and now everything worked fine. Even non error message on PayPal website.

I would recommend to you that you should teach users about the option to „peak and pop“ QR codes to 1Password, cause I just found out by trying out and you might should tell users about this possibility

So I think that you app is showing an error scanning the QR code via the extensions but still adding it to my PayPal item - I was editing my item and found (really in the bottom of the item) that there was 6 different 2FA codes and timers.